Refund & Return Policy

Last Updated: May 05, 2026

At ANOILS, we want you to be fully satisfied with your purchase. You have 30 days after receiving your item to request a return.

📋 Eligibility for Returns

  • The item must be in the same condition as received
  • Unused, with original tags attached
  • In original packaging
  • Proof of purchase required

🚀 How to Start a Return

To initiate a return, contact us:

📧 Email: anoilsofficial@gmail.com
📱 Phone / WhatsApp: 03244717646
📍 Location: Lahore, Punjab, Pakistan

Note: Items sent without prior return request will not be accepted.

🛡️ Damages and Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

🚫 Non-Returnable Items

  • Personal care goods (hair & beauty products)
  • Custom or personalized items
  • Sale items and gift cards
  • Hazardous materials

🔁 Exchanges

The fastest way is to return your item first, then place a new order once approved.

💰 Refunds

Once we receive and inspect your return, we will notify you. If approved, your refund will be processed within 10 business days.

If 15 business days have passed, contact us at: anoilsofficial@gmail.com

📞 Need Help?

📧 Email: anoilsofficial@gmail.com
📱 WhatsApp: 03244717646
📍 Lahore, Pakistan